Data Privacy Policy

Security

The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard non-public personal information submitted to us, both during transmission and once we receive it. You can visit the Homes by City First Enterprises’ (“HBCFE”) website, read about our services, check job opportunities, download certain files, etc., without giving us any personal information about yourself.

When you enter sensitive information on our pre-application or other online forms, we encrypt that information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its security. We restrict access to non-public personal information about our customers to employees who need to know that information to provide products or services. We also educate all employees about the importance of confidentiality and customer privacy.

Website Use Information

The website is not designed nor intended to be attractive to use by children under the age of 18 (“Minors”). We do not knowingly collect information from Minors. If you are under the age of 18, please do not submit any information to us.

For purposes of determining “hit counts” and analyzing website trends, our server will track your IP address and the pages you access. We also may collect other non-personally identifiable information when you visit our website such as the type of browser you are using (e.g., Google Chrome), the type of operating system you are using, (e.g., Windows 11) and the domain name of your Internet service provider (e.g., AT&T). We may use aggregated data (independent of any personal identifiers) for research and commercial purposes. This information includes what areas our users visit most frequently and what services they access most often. This information helps us develop a better site that is more useful and accessible to you.

Cookies

In order to identify website users, we will occasionally use “cookies” or similar technologies. A cookie is a special text file that a website puts on a hard disk so that it can remember something later. Typically, a cookie records preferences when using a particular site. One can set up a browser to inform when cookies are set or to prevent cookies from being set, but users must agree to let cookies be saved for them to function. A website other than the one that set the cookie cannot read the cookie. HBCFE uses cookies and similar technologies for a number of administrative purposes, for example, to store preferences for certain kinds of information or to store a password. Most cookies last only through a single session, or visit (“session cookies”), but some that help us recognize a visitor when returning to the site and will remain for an extended period of time (“persistent cookies”). HBCFE uses both types of cookies. Users can set a browser to reject cookies, but some of the functions of the HBCFE website may not work if cookies are rejected.

Information We Collect and How We Use It

Homes by City First Enterprises collects personally identifiable information (such as name and email address) from our users at several different points on our website, including the Pre-Application form. This information is voluntarily entered. HBCFE is the sole owner of the information collected on the website.

User Profile/Registration

To access some parts of the website, receive eNewsletters and/or mailings (including publication hard copies), one must register on our website by completing the online User Profile (registration) form. During registration one is required to give contact information, such as name and email address. HBCFE and its affiliates and contractors will use this information primarily to fulfill a service request, to respond to inquiries, and to provide requested information on products and services. We also use this information to better understand our web visitor demographics in order to improve our website content and provide a more personalized online experience.

eNewsletters and Publication Mailings

If you wish to receive our eNewsletter(s) or publications featured on our website, we will use the personal information you provided to fulfill your request. Out of respect for your privacy, we provide you with a way to unsubscribe. If you no longer wish to receive our newsletter, mailings, or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication.

Disclosure of Your Information

We do not sell, rent or trade your personal information or permit unaffiliated third parties to use it for their own marketing purposes. We may, however, disclose your non-public personal information as permitted or required by law.

We may disclose information about you to affiliated and unaffiliated third parties: (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, providing administrative or other technology services, processing orders, etc.); or (5) as otherwise described in this Privacy Policy.